MULE
mule
This mule was produced at Japan's top leather shoe factory located in Yamagata Prefecture.
It features a highly versatile design that can be worn anywhere, durability for long-term wear, and functionality that makes it less tiring to walk and agile to move.
The insole contains cushioning materials, providing a soft and comfortable fit that reduces fatigue. Additionally, the heel is equipped with Vibram soles, which are characterized by outstanding durability and excellent return.
Fabrics
Shipping Policies
Shipping Area
Products are shipped directly from Japan and are currently available for delivery to the United States only via EMS.
Orders with delivery addresses outside the United States will be cancelled. Thank you for your understanding.
Delivery Time
- Processing time: 5–10 business days
- Shipping time: 7–14 business days
Delivery may be delayed due to customs inspections, natural disasters, or postal strikes.
Shipping Costs
Shipping fees vary by destination and will be displayed at checkout.
Order Tracking
Your tracking number will be included in the dispatch confirmation email.
For U.S. customers, track your order here:
https://tools.usps.com/go/TrackConfirmAction_input
Refund Policies
Returns & Exchanges
Returns are not accepted for overseas orders due to customer preferences, including incorrect sizing or personal interpretation of the product.
An exchange or refund will be offered only if the item received is incorrect or has a defect caused by us.
Please contact us within 3 days of delivery, including your order number and a description of the issue. Approved cases will have return shipping covered by us.
Requests for defective item exchanges must be submitted within 5 days of delivery based on the tracking record. Returns will not be accepted without prior email approval.
We Cannot Accept Returns or Exchanges If:
- The request is due to personal reasons
- Import duties or taxes are refused
- More than 3 days have passed since delivery
- The item has been worn, used, or washed
- The item has odors, stains, or damage caused by use
- Original accessories, packaging, or boxes are missing
- The item has been altered or repaired
- The item was purchased as a sale or discounted product
Taxes are Prepaid
We cover all applicable import duties and taxes for your order.
You won’t be asked to pay any duties or taxes upon delivery.